As a first time car buyer I had the pleasure of working with Heather. I no absolutely nothing about cars. I had certain things I wanted in a car and she got me everything I wanted and then some. She helped me get into a car loan program to even get the car. She went above and beyond what I could expect or imagine as a first time car buyer. I love my car and it’s all because of her. A few months after having the car I received a call from the shop. Randy reached out to make sure I was keeping up with my main fence on the car. He explained my car warranty and the things I need to do so that I don’t loose my warranty due to negligence. Special shout out to Lou always speaks to me anytime I come into the shop by name. I’m definitely gonna get my next car from Ryan Phelps Auto.